Personal data

Privacy policy

At Quercy Assistance, protecting your personal data is a priority. We are committed to handling your information transparently, securely and responsibly.

Data collected

The data you send us by email is used only to respond to your requests and provide the necessary information.

Purpose

The information collected helps us understand your need, contact you back and, where appropriate, organise a suitable visit or support.

Retention

Your data is kept only for the time necessary to process your request and for reasonable commercial follow-up.

Rights

In accordance with applicable regulations, you have the right to access, rectify, delete and object to the processing of your personal data. To exercise your rights, contact us at any time.

Security

We apply the technical and organisational measures necessary to protect your data against unauthorised access, loss or disclosure.

Audience statistics

We only count visits, page views, viewed services and clicks to our contact channels in aggregate form, retained for 25 months. No full IP address, persistent visitor identifier, fingerprint, advertising or cross-site tracking is retained. The boolean qa_seen cookie may be kept for no more than 13 months to identify a first visit; qa_stats_exclude remembers your opt-out for one year.